FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are fair and based on the size and type of each project. We always offer transparent estimates with no hidden fees. We provide free quotes and sometimes offer seasonal discounts (up to 10%) for local clients or multi-service projects. Every estimate includes labor, materials, and warranty details so customers know exactly what to expect.
- What is your typical process for working with a new customer?
We start with a short conversation to understand your goals, timeline, and budget. Then we schedule a free visit to take photos and measurements. Once the proposal is approved, we create a simple work plan, keep daily communication, and finish clean and on schedule. Our goal is to make the process easy, clear, and stress-free
- What education and/or training do you have that relates to your work?
Our team includes certified professionals with training in construction safety, electrical and plumbing systems, and OSHA standards. We also participate in ongoing courses for remodeling, project management, and customer service to maintain high-quality standards.