Critical IT Solutions
Critical IT Solutions

Critical IT Solutions

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We have established a successful and reputable track record of professional IT solution development, deployment, and support services for small, medium, and large enterprises. Our goal is provide top-level service to our clients regardless of their size for a fraction of the cost of the competition.
Overview

Hired 18 times

Background checked

14 years in business

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Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

8 reviews

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Read reviews that mention:


pro avatar
Donald B.
Oct 28, 2015
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Hired on Thumbtack

Hired on Thumbtack

I was very pleased with the service. I received my repaired laptop back the next day. I would highly recommend Critical IT to all of my friends.
PC Computer Repair
pro avatar
Ali K.
Apr 27, 2017
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Hired on Thumbtack

Hired on Thumbtack

Hani was great to work with. On time, friendly, technically proficient, worked at a good pace with minimal input, he knew what he was doing in getting a few computers and printers connected and up on our network. Will definitely be working with him again.
Network Support Services
pro avatar
Anthony B.
Dec 30, 2015
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Hired on Thumbtack

Hired on Thumbtack

Hani was very knowledgeable, professional and courteous. He is indeed a true subject matter expert on knowing how to evaluate, assess and troubleshoot computer issues in a timely manner. I would highly recommend his services.
Computer Repair
pro avatar
Patricia D.
Aug 1, 2017
Hani was prompt and got right to work. He is pleasant and informative and wiped my old Mac and helped me set up a "new" (used) one. Things are working well -- this was good work for a very reasonable cost.
Critical IT Solutions's reply
Thank you for your review. I appreciate it very much.
Technology Support Service
pro avatar
Duane R.
Mar 22, 2016
I can't say enough about the level of customer service and professionalism that I received from CITS. They listened carefully to the description of the problems we were encountering, thoroughly examined the computers and systems we use to run our business, and had the problem diagnosed and FIXED within 1 business day at a very reasonable cost! They also offered solutions to help protect the company's data moving forward which we were very grateful for. Thank you to the entire Critical IT Solutions staff for your dedication in getting us back up and running, you truly live up to your namesake. If you've found yourself reading this review you're likely at your wit's end (we were in your shoes!). Don't waste anymore precious time and contact CITS, you will be glad you did. I will definitely use CITS again to resolve IT problems.
Credentials
Background Check

Hani Eshack