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Hired 104 times
17 years in business
(Eastern Time Zone)
7:00 a.m. to 9:00 p.m.
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Currently a Top Pro
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Very attentive and caring customer service from Jacqueline, quick shipping, and a high-quality product to go with it. They ordered the exact hat I requested, and the embroidery is as expected. No surprises along the way. I'm so happy working with Thread Your Logo that I'm already in the process of my second order from them. Highly recommended.Aug 12, 2016VerifiedThread Your Logo's reply
Thank you for the opportunity to work with you and looking forward to your next order.
I received the jacket, hats and t-shirts Monday night and looked it over. Overall, I am very happy with the result. The embroidery is very sharp + clean and you guys did a great job matching the colors! Our organization ordered 500 long sleeve tshirts and hats to give to our team. Combination of embroidery and screen printing services. Was quite impressed with their professionalism and expertise with custom decoration. Their communication and customer service has been top notch throughout the entire transaction. They very responsive and delivered ahead of school. We will definitely use them and refer to other departments as well other organization that we work with.Mar 28, 2017Verified
Jacqueline was very accommodating with my tight schedule and efficient. They not only provided top quality embroidery, but assisted us with blanks at a great price. Will definitely use Thread Your Logo on our next company project.Jun 5, 2018Verified
Awesome custom work on our sorority chapter sweaters. Plan to use their services again in the future. Very affordable and reliable. And loved they were so patient.Jan 22, 2017Verified
Fast communication, good quality embroidery on 1/4 zip pulloversNov 21, 2016VerifiedThread Your Logo's reply
Gabrielle, It was truly a great experience working with you and Summit Public School in providing the pullovers for your Volleyball team. Even though that we are on the East Coast, I am happy that you were comfortable working with us and trusting that we will deliver ahead of schedule to California. Have a wonderful Thanksgiving with your love ones. Once again thank you for your business and the opportunity in working with you.
- What should the customer know about your pricing (e.g., discounts, fees)?What most embroiders won't tell you: The best price is not always the lowest price. When we say best price, we mean it. That means we won't cut corners to get your business on the premise that if we give you a low price, you'll love us or do business with us over a another service provider. We believe that our customers deserve to pay for the quality of their product and not sacrifice or settle for poor craftsmanship disguised as the "best price".
- What is your typical process for working with a new customer?1. First we have a consultation with you to understand your business or project vision. 2. Then we review your logo or artwork so we can make the best recommendations of apparel brands to embroider or screen print your company logo or project artwork. 3. Sit back while we make you look good. You'll be notified once your project is ready.
- What education and/or training do you have that relates to your work?Our key founding member has a background in Fine Arts. And we have mandatory trainings so that our staff can be knowledgeable about the industry and its changing trends.