- What should the customer know about your pricing (e.g., discounts, fees)?
Our service fee for travel and diagnostics is $90.
- What is your typical process for working with a new customer?
Our process with new customers starts with getting a brief history on their system & logging each customer into our system so each technician can give status updates in real time and even quote customers, and invoice on site.
- What education and/or training do you have that relates to your work?
I graduated from locals 602 in 2011 with honors. I currently hold a UA Masters license Virginia Masters D.C. Masters Maryland Masters Journeyman in DC Universal EPA certification Trane Carrier Goodman Ruud York Gibson Liebert Stulz Mitsubishi Ductless mini splits LG ductless mini split Commercial Trane Voyager Roof Top Units