Ideal Stone LLC - Granite Marble & Quartz
It’s free with no obligation to hire
Hired 220 times
8 years in business
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Top Pro status
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Jul - Dec
Jul - Dec
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Mark was fantastic. We did not know what to expect, since we had never had countertops installed before. He had us a quote within half an hour of being at our house and we were scheduled for install a week later.Mar 31, 2020Verified
Mark and his team were top notch! They were very responsive and take great pride in their work. In addition to my new quartz countertops, I wanted to lower our bar height peninsula to counter height. Mark and his team were able to coordinate this so the wall construction and countertop installation went without a hitch. Look no further for your countertop needs!May 31, 2020Verified
Ideal Stone did an excellent job installing my new quartz countertops. Mr Mark is a very kind man that is dedicated to getting the job done and ensuring that you are satisfied with your purchase. The installers were very professional and were able to hoist my countertop over my deck without any damage. I was amazed with their determination to get the piece inside; they never complained and went on to install a beautiful countertop that looks absolutely fabulous. I highly recommend Ideal Stone LLC.May 21, 2020Verified
Their price was reasonable, for quartz countertops. Their estimator came out to measure, and we picked the installation date. The time of installation was determined by them later.Sep 29, 2019Verified
Mark installed our basement wet bar quartz countertop. Mark is very good to work with, his team is an awesome team. They even fixed manufacturers defect to us happy. He value his customers. He is committed professional. Thanks Mark for your outstanding quality and commitment.Feb 19, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is based on our organizational set up which is designed to beat competition while retaining top quality service and products. We have eliminated showroom overheads and so our customers are only paying prices based on material and direct labor costs. Customers who shop our competitors always return to us for purchase.
- What is your typical process for working with a new customer?Our typical process starts with free estimate when we have basic information like rough measurements or dimensions and/or sketches from the customer. Alternatively, we visit project site to take free measurements and give free estimate. Measurements are scheduled as early as 24 to 48 hours from customer's request. Customers are invited to our shop and warehouse to select their actual granite slabs, fixtures and accessories. They are also encouraged to take a tour of our fabrication facility. We take a 60% deposit when an agreement is reached on price. Installation of counter tops is typically done 3 to 5 business days after payment of deposit.
- What education and/or training do you have that relates to your work?Our principal officer, Mark brings 32 years of professional experience as a graduate mechanical engineer who has worked many decades as manufacturing engineer and marketing executive for multinationals to the business and our projects. He is flanked on different sides by trained and experienced templating technicians, fabricators and installers. Our crew are trained to be respectful of customers and their property and to work within customer's homes and facilities with utmost care.