FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project is unique, and a one-size-fits-all estimate rarely serves the job well. To ensure accuracy and fairness, our pricing is tailored directly to the specific scope of your project. Please message us directly in the inbox with your project details, photos, or item models so we can provide an accurate, transparent quote.
- What is your typical process for working with a new customer?
We believe in doing things right the first time. Our process begins with a clear, upfront price based on the details you provide. If a project requires more information to quote accurately, we will happily conduct a virtual consultation. For complex projects or troubleshooting that require an on-site evaluation, we will schedule a formal diagnostic visit. Please note that there is a standard trip and diagnostic fee for on-site assessments, which varies depending on your location. Once the diagnosis is complete, we provide a clear path forward to execute the job to our exact standards.
- What education and/or training do you have that relates to your work?
I bring over 20 years of hands-on technical and trade experience to WrightWay Home & Tech, which has been officially serving clients for over 6 years.