FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard residential solar panel cleaning is typically priced at $15 per panel, with a $250 minimum service charge. The final price depends on the number of panels, building height, roof access, and overall scope of work. Discounts may be available for larger systems and recurring maintenance. Customers receive a confirmed price before scheduling, with no hidden charges added after the service is completed.
- What is your typical process for working with a new customer?
We begin by requesting the property address, panel count, and basic information about roof access. After reviewing the system through satellite imagery, we provide a clear estimate and schedule the service. We send an arrival update approximately 30 to 40 minutes before reaching the property. After cleaning, the customer receives before-and-after photos, the results of our visual inspection, and recommendations if we notice anything requiring attention.
- What education and/or training do you have that relates to your work?
I hold the NABCEP PV Associate credential, OSHA 10 certification, and First Aid and CPR training. Our team is trained to work specifically with solar panels using solar-safe equipment, purified deionized water, and soft-brush systems. We do not use pressure washing or harsh chemicals on solar panels. EcoSunWash is insured, and every project is completed with careful attention to roof and solar equipment safety.