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About
we treat our customer's like we would like to be treated. With respect and fairness
Knowing that you were able to make a difference by fixing a problem..is a great sense of gratification
Overview
Hired 135 times
Background checked
4 employees
11 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2017
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
84 reviews
5
95%
4
4%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
David B.
Apr 30, 2025
•
Hired on Thumbtack
Great experience with this contractor: arrived on time, did the job as expected. A small issue with a connection of parts was rapidly and smoothly resolved. Great service and highly recommended. Thank you, Jim.
Details: Replace an existing toilet • 1 toilet
Toilet Installation or Replacement
Michae C.
Apr 9, 2025
•
Hired on Thumbtack
Very happy with the work that was done. Completed at a great optics as well. Would highly recommend them for any plumbing work you need completed
Details: No, repair is not urgent • Multiple drains have issues • Clogging • Leaking (problem area known) • House
Plumbing Drain Repair
Thomas r.
Mar 31, 2025
•
Hired on Thumbtack
This company is the best.
Jim came through and did an excellent job not only replacing the corroded spigot but also the old valve.
He took his time working and made my new ball valve and hose spigot a look like a work of art.
Attached are the before and after pictures.
The pictures speak for themselves!
Jim work was not only good quality but he took his time explaining the process involved and even inspected other plumbing issues I had in my home. I will hire again!
Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House
Plumbing Pipe Repair
Afiya S.
Apr 18, 2025
•
Hired on Thumbtack
Jim was knowledgeable and helpful. He was able to explain everything I needed to purchase for the job. He was on time and did the installation fast. Great experience that I would recommend to anyone.
Details: No new piping needed • Other plumbing installation or replacement • House
Plumbing Pipe Installation or Replacement
Beth A.
Apr 30, 2025
•
Hired on Thumbtack
Jim is now our go to plumber! He replaced our water heater due to rusting on the bottom, which he diagnosed from the water pressure coming into our house being too high. The first replacement water heater had a manufacturer’s defect, which Jim was diligent in helping to complete the paperwork to obtain a replacement. Our new water heater works great, and we had Jim install a valve to reduce the water pressure coming into the house to an acceptable level that wouldn’t damage our new water heater from pressure.
Details: Repair • Leaks • Electric tank • Basement • Townhouse
Water Heater Repair or Maintenance
Credentials
Background Check
Jim Wallace
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
if you provide the parts the cost will be significantly less if you pay by cash we do take that into account when considering discounts
What is your typical process for working with a new customer?
we try to give the customer as many options as possible. The goal of our company is "Service"..not up selling or pressuring you to buy something you don't want.. by giving options the customer has a better understanding of what is needed..and the value he/she may place on it
What education and/or training do you have that relates to your work?
2 year at the NYC mechanical institute ... 6 years as a plumber
