FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the project scope, existing conditions, material selections, and the skilled labor required to complete the work correctly. We provide written estimates and use professional installation systems and quality materials, including Schluter waterproofing products for applicable shower projects.
- What is your typical process for working with a new customer?
We begin with a consultation and on-site walkthrough to understand the customer’s goals, budget, preferred materials, and timeline. We inspect and measure the space, discuss possible options, and then provide a written proposal describing the scope of work and pricing.
- What education and/or training do you have that relates to your work?
Our team has completed Schluter Systems training in shower waterproofing and tile installation, along with additional tile-setting education. Flores Interiors is a licensed and insured Maryland home improvement contractor, an NKBA member, and our project management team has completed OSHA 30 training.