FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is custom to suit your needs. We talk about the problems you are facing and solve them together.
- What is your typical process for working with a new customer?
We schedule a Video call where we can talk about your business needs, how a 360 Virtual Tour can save you time, money, and highlight the best features of your property and/or business. We find the problems, and use virtual tours to solve it. We arrive on-site, prep, and begin production. It is best when there are no people, the space is clean and tidy, and the space is exactly how you want your customers to see it. We polish the images through 5 different pieces of software for maximum quality and load time efficiency. We include fast turnaround times and as soon as you need it. The Tour comes in a delivery PDF so that all the Link are in 1 place and ready for presentation to staff and clients as needed. Depending on your business, Some of the Virtual Tour images may need to be retaken at different times throughout the year. Ask about our Hosting and Maintenance packages whether you need to update the tour or you would like to add more features.
- What education and/or training do you have that relates to your work?
We have invested thousands of dollars into education and training via online courses spanning regular photography, then real estate photography, and now using 360 cameras, 360 software, editing platforms, workflow optimizations, and ultimately problem solving for our customers using this fairly new technology.