FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At J’s Divine Carpet Cleaning, we believe in honest pricing and unmatched value. Every quote includes deep cleaning, stain treatment, and allergen removal no hidden fees. We also offer discounts for first-time clients, multi-room jobs, and repeat customers in the DMV area.
- What is your typical process for working with a new customer?
We start with a brief phone or text consultation to understand your needs and provide a quote. Once scheduled, we arrive on time, assess the space, and walk you through our deep-cleaning process. Every job ends with a final walkthrough to ensure your satisfaction because your peace of mind is our priority.
- What education and/or training do you have that relates to your work?
With over 8 years of hands-on experience in residential and commercial carpet cleaning, I specialize in stain removal, deep fiber sanitation, and allergy-safe treatments. I’ve completed certified workshops on eco-safe carpet care and continuously invest in top-of-the-line cleaning technology to deliver superior results.