- What should the customer know about your pricing (e.g., discounts, fees)?
We offer different pricing packages based on the type of clean required. Our Move-in/Move Out packages are priced differently from our deep cleaning and then our Standard cleans. We have first time client, Veteran discounts amongst others.
- What is your typical process for working with a new customer?
We try to understand if our new clients require a deep/standard cleaning based on conversation either via thumbtack or the follow-up call/text. We share a checklist of what would be covered in each clean, schedule the clean and then follow up with them after cleaning is complete.
- What education and/or training do you have that relates to your work?
Our cleaners have undergone extensive training and have 10-20 years of experience cleaning residential and commercial spaces