What should the customer know about your pricing (e.g., discounts, fees)?
According to Andy Architect of the National Pest Management Association, there are more that 19,000 pest management firms operating in the United States. Unfortunately, these companies are not all created equally.
A good company should utilize some, if not all, of these procedures:
Use of a multidisciplinary approach beyond pesticides such as: vacuuming, cleaning, using mattress encasements instead of treating beds with pesticides treatments.
Educate you on bed bugs, the company’s inspection findings, what they will be doing, and prevention.
Provide a written inspection report and a strategy for services rendered.
Provide a thorough follow up program that is not based upon a minimum number of visits but rather is based upon the current status of the bed bug activity. Follow ups should continue until control or elimination is achieved.
Have a well-defined methodology for determining when an infestation has been eliminated.
What is your typical process for working with a new customer?
Anyone who's ever seen an ant scurry across their kitchen floor or watched a spider dangle from their living room ceiling knows that cohabitation with pests is a problem. Pest infestations can damage your property, create an uncomfortable atmosphere for your family and, in some cases, contaminate your home.
The quickest and most effective method of eliminating unwanted pests? It's not at the hardware store. For lasting, safe extermination you should hire a professional pest control service to treat your home for the unwanted insects, spiders or animals.
Your health:
Beyond being creepy, pests can carry harmful diseases and hazardous bacteria that can expose your family members to illness. For instance, cockroaches carry E coli and salmonella on their bodies and can also cause or intensify health problems related to allergies and asthma.
Tick bites can cause Lyme disease, which is a dangerous condition often associated with symptoms such as rashes, severe fatigue and extreme illness.
Ants can contaminate your food, and bees or wasps can cause injuries and trigger dangerous allergic reactions.
Fortunately, even before calling an exterminator, there are some things you can do to make your home unappealing to bugs.
What education and/or training do you have that relates to your work?
I have a BA and a MLA from Towson University.
I am certified pest control applicator, licensed pest control consultant, and a associate certified entomologist, with 20 years experience in the field.
