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Response was prompt and professional. The customer service was great, and carpet was ordered and installed on time. The carpet is very nice and installation was done quickly and professionally. I liked dealing with one company for selection, purchase, and installation.Dec 17, 2016Verified
I could not be more happy with the product and installation provided by Len Pritchett, owner of Floor Coverings International! I purchased carpet, laminate and ceramic tile. Len provides incredibly helpful customer service and the three different installers were some of the best I have ever experienced! I will definitely use this company again and highly recommend Floor Coverings International to everyone!Apr 30, 2017Review from Facebook
Great local business. Good communication. Len is a down-to-earth guy and the installers cared for the job at hand. Will definitely be calling back for our future projects.Oct 31, 2018Verified
Had a new floor installed. So beautiful. We are so pleased. Len and his team made the process so easy. They were timely and professional. Wouldn't hesitate to have them again and highly recommend them to anyone who needs any flooring in their home. A wonderful experience all around!Apr 24, 2018Review from Facebook
Len and his team have been incredible. Whenever we've had a client, unsure of what they wanted installed... out rolls the mobile showroom and the crew at Floor Coverings International Brandywine have taken excellent care of our clients...Mar 31, 2018Review from Facebook
License Type: Home Improvement Contractor (MD)
- What should the customer know about your pricing (e.g., discounts, fees)?Each project is unique. We come to your home, listen to you, and then measure and estimate the price for you at no charge.
- What is your typical process for working with a new customer?We come to the customer's location with a mobile showroom filled with over 3,000 samples of all types of flooring, including carpet, hardwood, tile, luxury vinyl, and laminate. A design consultation with measurement of the project, review of samples, and a detailed quote is complimentary. Then we manage the project from start to finish and you only have one point of contact for crystal clear communication and accountability.
- What education and/or training do you have that relates to your work?National Wood Flooring Association member taking continuous education classes, former carpet engineer.