FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Maryland Heating & Air, we pride ourselves on Quality Work and Professional Service at an AFFORDABLE Price. We are consistently pricing well below the other "Big Guys" with better installation practices and Customer satisfaction. We offer discounts regularly and have multiple avenues of financing available to ensure you get the help you need at pricing and terms you can afford.
- What is your typical process for working with a new customer?
From the first Phone Call or Online Contact, our Team is responsive and understanding of your needs. We'll get your information, set a scheduled appointment at a convenient time, and ensure your concerns are addressed quickly and professionally. We're always here to help.
- What education and/or training do you have that relates to your work?
Our Team of Technicians and Office Staff are trained on the latest in Equipment Service, Installation, and Technology to give you the most efficient response. Our weekly meetings allow for constant interaction and feedback from the field to make sure we're regularly adjusting to meet our Clients needs.