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Overview
Hired 104 times
Background checked
3 employees
28 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
57 reviews
5
96%
4
2%
3
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2%
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Michael S.
Apr 14, 2026
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Hired on Thumbtack
William was very quick to respond to our request for a quote. Repairs to the Fascia Board/Soffit was done in a timely manner at a reasonable cost. Very happy with the service and when the time comes to replace our aging roof, Smith Home Improvement will be the first one we will call.
Details: Soffit or fascia needs to be repaired or replaced • Three-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential • Owner
Roof Repair or Maintenance
Yoonah Y.
4 weeks ago
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Hired on Thumbtack
William was responsive and responsible. He reattached a part of the roofing that had fallen off and it is still attached today.
Details: Soffit or fascia needs to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Teshima D.
Apr 20, 2026
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Hired on Thumbtack
I recently had my roof replaced and couldn’t be happier with the results. The contractor was professional, reliable, and clearly experienced from start to finish. They showed up on time, communicated every step of the process, and made sure all my questions were answered. The quality of the work really stands out everything was done with attention to detail, and the cleanup afterward was just as impressive. My property was left spotless, which I truly appreciated. It’s not always easy to find a contractor you can trust, but this team exceeded my expectations. I would absolutely recommend them to anyone looking for roofing work done right.
Details: Entire portions of roof need to be repaired • Three-story building • 0 - 10 years old • Rubber • No, the project is not covered by an insurance claim • Residential • Owner
Roof Repair or Maintenance
Joel R.
Nov 5, 2025
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Hired on Thumbtack
Smith Home Improvements were prompt and professional with good communication. They repaired a damaged soffit and the work is of high quality.
Details: Soffit or fascia needs to be repaired or replaced • Single-level building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Chaz A.
Nov 6, 2025
•
Hired on Thumbtack
William was extremely knowledgeable and thoughtful when surveying my roof to locate, photograph, and explain to me the potential sources of my leaking ceiling. His team responded quickly and worked thoroughly, even identifying and patching up areas that were not in the original scope. I felt the project was done with high integrity and at a respectable price. I would definitely refer William to friends and family and call him again for periodic maintenance and when my roof needs replacing.
Details: Flashing needs to be repaired or replaced • Three-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Credentials
Background Check
William Smith
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I’m very fair with my pricing and offer discounts for senior citizens and military
What is your typical process for working with a new customer?
I’d like to touch base with the customer talk about their issues and project then set a time to evaluated to give them options on fixing there issue
What education and/or training do you have that relates to your work?