- What should the customer know about your pricing (e.g., discounts, fees)?
1. Service calls are billed at an hourly rate. 2. New installation is quoted specific to each job
- What is your typical process for working with a new customer?
Typically I like to have a chat with the customer to understand what they're looking for and discuss how I can help. Then we can decide if the job will require a site survey for an accurate quote.
- What education and/or training do you have that relates to your work?
1. Avaya IP Office APSS sales certification 2. Avaya IP Office AIPS implementation certification 3. Nortel Certified 4. Vertical Communications Certified 5. Cat5e and Cat6 Cabling Certified 6. Portaone VoIP Class 5 Switch Certified Reseller