FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do collect deposits and I offer discounts on select services.
- What is your typical process for working with a new customer?
1.) Consultation: We connect to discuss your needs, schedule, and your pet’s care expectations via phone call. 2.) Private Meet & Greet: An in-home consultation allows your pet to become comfortable while we review routines, feeding, walks, medications, household preferences, and access details. 3.) Personalized Care Planning: I create a customized service experience designed around consistency and comfort. 4.) Reservation & Preparation: Once confirmed, your dates are secured and all care details are finalized. 5.) Elevate Pet Care: During service, you’ll receive thoughtful updates and communication so you can enjoy time away with complete peace of mind.
- What education and/or training do you have that relates to your work?
My approach combines hands-on pet care experience with a strong commitment to professionalism, reliability, and exceptional client service. I continuously educate myself on pet behavior, stress reduction, safe handling practices, and creating calm, enriching experiences tailored to each animal’s needs. I believe outstanding pet care is about more than supervision, it’s about creating trust, maintaining routines, and delivering the same level of attention I would expect for my own pets. I am also trained in Animal CPR and Reiki for pets