- What should the customer know about your pricing (e.g., discounts, fees)?
Every person is unique and so are their gardens. This can be boiled down to desire, time, and budget. We work to balance these with each client. Our goal is to create a beautiful, relaxing space that you will enjoy being in.
- What is your typical process for working with a new customer?
After receiving a request, we like to have an initial phone call or on-site meeting. These are complementary. The focus of this step is to discuss and understand your project goals and budget, and evaluate the conditions and location. Next, we provide recommendations, the scope of work, and estimated costs. Since we do not mark up plant or material prices, all we charge is our time and the direct cost of materials. Our services range from complete garden installs to planning with drawings and other resources to help you envision your garden dream. To begin work, we typically request a deposit to cover project expenses (typically 1/3 to 1/2).
- What education and/or training do you have that relates to your work?
Although we are a relatively small team we bring a wide spectrum of work experience and skills to the table for every project. Decades of research and experience in native and other locally viable ornamental and agricultural specimens, traditional gardening and farming, technical drawing and design, engineering and construction, small business management and artistic production.