Dallas Smith

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About Dallas Smith

Dallas Smith is a certified and highly experienced computer and network repair technician with over 10 years' experience in both residential and corporate environments. He provides affordable and high-quality service to Montgomery County; Frederick County; Washington, DC; Northern Virginia; and surrounding areas.

Dallas holds industry-standard certifications in computer hardware (CompTIA A+), wired and wireless networking (CompTIA Network+), and Microsoft Windows (Microsoft Certified Professional). These certifications further exemplify his knowledge when combined with his education and extensive experience.

Dallas is also an active member with over 50 all-A reviews.

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13017 Wisteria Dr, #307
Germantown, MD 20874

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  • 5/5 stars

    I am delighted to be able to write a testiminial for Dallas Smith. He has been an immeasurable help to me for over a year now, and I'm sure I will continue to use his help as long as I use my computer. He set up a laptop for me and, recently, built a wonderful new computer for me which serves my computer needs very well. Dallas is always very accessible by phone and always arrives for appointments on time. His has a very pleasant manner and appearance. It is very obvious that he is highly qualified in the computer field and willingly answers my questions in terms which I can understand. He never skips over things and makes sure I really do understand. He is a very patient teacher. I find his costs to be reasonable. My use of the computer is certainly more enjoyable and rewarding because of Dallas. I highly recommend him.

Question and answer

Q. What education and/or training do you have that relates to your work?

A. My continuing education occurs every day between my full time job and my consulting. I'm always being presented with new technologies and problems that keep my skills on the cutting edge.

Q. Do you have a standard pricing system for your service? If so, please share the details here.

A. My pricing system is simple. I charge 80 per hour for on site calls and carry in calls are negotiated and agreed upon prior to work being done. My only catch is an on site call has a minimum charge of 2 hours. I don't charge travel fees.

Q. What types of customers have you worked with?

A. My most common types of jobs are wireless network setups/repair, new machine setups, and virus removals but I encounter new things every day.

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. Do your homework on the person or business. Type there name or company into a search engine and see if anything comes up, on occasion it does. Ask for references and follow through with them and make sure they sound legit. See if they are listed on any sites where customers can leave feedback such as Thumbtack, Angie's list, or Kudzu.

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