What should the customer know about your pricing (e.g., discounts, fees)?
My pricing system is simple. I charge 80 per hour for on site calls and carry in calls are negotiated and agreed upon prior to work being done. My only catch is an on site call has a minimum charge of 2 hours. I don't charge travel fees.
What education and/or training do you have that relates to your work?
My continuing education occurs every day between my full time job and my consulting. I'm always being presented with new technologies and problems that keep my skills on the cutting edge.
What types of customers have you worked with?
My most common types of jobs are wireless network setups/repair, new machine setups, and virus removals but I encounter new things every day.
What advice would you give a customer looking to hire a provider in your area of work?
Do your homework on the person or business. Type there name or company into a search engine and see if anything comes up, on occasion it does. Ask for references and follow through with them and make sure they sound legit. See if they are listed on any sites where customers can leave feedback such as Thumbtack, Angie's list, or Kudzu.