Dallas Smith

Germantown, MD

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About this pro

What do you enjoy about the work you do?

The aspect of my job that i enjoy most is sharing information. I have unique insight into the world of computers and I consider it part of my job to advise my clients of things they could do to make their computing environment better. I often get asked if I'm a teacher because of the way I am able to explain complex things to customers of any level.

Location

Germantown, MD 20874

Times hired on Thumbtack

Reviews

1 Reviews

Mildred W. Jul 13, 2011

I am delighted to be able to write a testiminial for Dallas Smith. He has been an immeasurable help to me for over a year now, and I'm sure I will continue to use his help as long as I use my computer. He set up a laptop for me and, recently, built a wonderful new computer for me which serves my computer needs very well. Dallas is always very accessible by phone and always arrives for appointments on time. His has a very pleasant manner and appearance. It is very obvious that he is highly qualified in the computer field and willingly answers my questions in terms which I can understand. He never skips over things and makes sure I really do understand. He is a very patient teacher. I find his costs to be reasonable. My use of the computer is certainly more enjoyable and rewarding because of Dallas. I highly recommend him.

Q&A

What education and/or training do you have that relates to your work?

My continuing education occurs every day between my full time job and my consulting. I'm always being presented with new technologies and problems that keep my skills on the cutting edge.

Do you have a standard pricing system for your service? If so, please share the details here.

My pricing system is simple. I charge 80 per hour for on site calls and carry in calls are negotiated and agreed upon prior to work being done. My only catch is an on site call has a minimum charge of 2 hours. I don't charge travel fees.

What types of customers have you worked with?

My most common types of jobs are wireless network setups/repair, new machine setups, and virus removals but I encounter new things every day.

What advice would you give a customer looking to hire a provider in your area of work?

Do your homework on the person or business. Type there name or company into a search engine and see if anything comes up, on occasion it does. Ask for references and follow through with them and make sure they sound legit. See if they are listed on any sites where customers can leave feedback such as Thumbtack, Angie's list, or Kudzu.

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