FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My rates are below the average market cost. I am doing this as to earn your business. I am not doing this to undercut my competition, but to be able to provide a better rate to allow clients to have a professional at a great rate! Who doesn’t love professional, timely, and highly detailed service at a great rate? If you become a regular client of mine, in the future I may be able to provide discounts. At this current point in time, I need to get myself up and running. I have a plethera of existing clients, but as we all know it takes time to get a business off the ground. I have priced my services fairly below market value to help my clients have an alternative option to other professionals. I have not done this because of lack of experience or knowledge. I have done this because I know that money is not the root of happiness. But if I can save my clients some money while providing the best experience they have had, then I have succeeded in my mission.
- What is your typical process for working with a new customer?
I have been in sales for over 10 years. My job was to be flexible, knowledgeable, and adept to any and all technologies/innovations on the market. My job was not to sell a box, but to provide a lifestyle solution. I have well over 3000 clients from my previous jobs that can attest to my workmanship, attentiveness, and availability. I was never put up against a challenge that I could not overcome. For my new clients, please call me, text me, email me or message me on thumbtack. I can do a virtual call prior to our appointment. This will allow for both myself and my future clients to know exactly what will be necessary to complete their projects. I can provide an estimate that will be about 95% accurate to what costs and time needed to complete your project. Let’s make it happen!
- What education and/or training do you have that relates to your work?
I have my PMP and CTS certificates. PMP is for project managers. This is a required certificate for anyone that wants to manage projects, technicians, service teams, and much more. I have had this certification for about 10 years now. I also have my CTS certificate. This is a Certified Technology Specialist. I have had this for 10 years now as well. I have a pleathera of knowledge and experience when it comes to construction, audio/visual, smart lighting, smart home automation, and network infrastructure. I am not just your neighborhood handyman. I am your everything is possible man! I also have 11 cyber security certificates that I have kept active by re-certifying at the appropriate times. I have a Bachelors degree in Criminology and Criminal Justice as well as CyberSecurity. I graduated from the University of Maryland, College Park.