Restoration Roofing Co.
Insurance Claim Kumar Family
Photos and Videos
New roof type
Clay or concrete tile,
Wood shingles or shakes,
Roof Installation or Replacement
I have to admit, knowing that I was going to get my whole roof replaced (not by insurance but out of pocket) I was prepared for the worst. I fully expected to have to be diligent against being taken advantage of and ready to have the process be contentious. I got a number of quotes, and Restoration Roofing was not the most expensive but not the cheapest. The thing that stood out most is Jose. He came in and did a very straightforward estimate, no BS, no hard sell, just presented the facts and a straight quote. He spent a good deal of time with me talking about the process, and he was candid on helping me evaluate options and was honest with his recommendations. His knowledge and expertise were apparent (he took one look at our existing roof and predicted the problems we were already having. ) We came to a fair price, and the crew was out the next week. The crew worked hard for three days on our roof, and from everything I saw they were diligent and conscientious. They saw that the installation over our porch needed shorter nails for the best aesthetic look and went ahead and got them. There was a misunderstanding about the scope of the work (truly nothing I can blame anyone for), but there was no specific demand in the middle of the job. Jose definitely seems more interested in doing a good job and having a satisfied customer as opposed to the "gotcha" tactics that many of his competitors engage in. It's the week after the installation and I still haven't paid a dime. Jose did the job without us paying anything up front (not even materials!) and even said afterward that he was giving us some time to make sure we were satisfied with the job. You know that's someone who is confident in the work that he does. If there is any problem, I have confidence that they will stand by their work. And since they are certified by Certainteed, the warranty we will have is just an additional level of reassurance. Replacing a roof is one of those things that every homeowner dreads. Honestly, I couldn't have expected a smoother process, and our roof looks fantastic. If you want any more specific feedback, I'm happy to have Jose give out my contact information as a reference.Jun 1, 2020Verified
RESTORATION ROOFING provided us with a detailed step by step scope of work when submitting their estimate to repair and replace our almost 50 year old metal roof. Their scope of work also included removing the original roof (was installed in the 1950s when the house was built) and repairing any damage that had occurred over the last 60+ years. The pictures show the wind damage and some pictures (also aerial pictures) the work being done by RESTORATION ROOFING. We appreciated the professionalism of the employees and the value the work that was done to repair, upgrade and replace our roof.May 27, 2020
Jose from Restoration Roofing did an excellent job on the install of new shingles in our house. Jose is very professional and comes from a family with experience in the business, which shows when talking to him. We immediately liked him as he explained the process and walked us through the details. He took aerial images of our roof and gave a very comprehensive quote for the roof replacement. His quote on roof was extremely competitive and did not cut corners to make ends meet. The shingles come with 50-year warranty, which is transferable to next owner which make it perfect if you know that you may not be in the house forever. His people where very professional and upfront about everything. Job was done on time and they cleaned up behind them leaving the house as they found it. I would highly recommend Restoration Roofing.May 17, 2020
Jose did the initial assessment of my roof using a drone and highlighted areas of possible concern. He gave me a thorough explanation of all the high-quality materials he uses and a detailed estimate. He was extremely flexible with scheduling (shortly after his estimate I discovered baby birds in my eaves, and he waited until they had left the nest to replace my roof). His crew did a beautiful job on my roof and gutters. You can't even tell they were ever there, and they did the job quickly but completely. I would not hesitate to recommend Restoration Roofing Co. for their quality work and great customer service!Jun 5, 2020
Pleasure to work with Restoration Roofing, no high powered sales and very responsive to the homeowner's questions.May 18, 2020
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing only includes a 10% profit and a 10-12% Overhead. No commissions because the owner does the estimates and inspections.
- What is your typical process for working with a new customer?We utilize technology to give 99.9% accuracy in pricing. We do full roof inspections with our drone and attic inspections with our Thermal Camera. We will let you know your status and the remaining life span on your roof.
- What education and/or training do you have that relates to your work?CertainTeed Shingle Master DecTec Pro Installer Mule Hide Proinstaller AirVent pro installer CertainTeed Ventilation Certification