FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the size of the event or facility, the number of cameras or monitoring locations, hours of coverage required, and whether services are needed overnight, during business hours, or 24/7. Event protection services are typically offered as flat-rate packages, while ongoing security monitoring services are generally provided through affordable monthly subscriptions. We offer: Discounts for multi-day events and recurring engagements. Reduced pricing for multi-location organizations. Flexible monitoring options including overnight, business-hours-only, and 24/7 coverage. Custom pricing packages for municipalities, schools, nonprofits, and houses of worship. No long-term contracts required for event services. Transparent pricing with no hidden fees. Every proposal includes a complimentary consultation to ensure organizations receive the right level of protection without paying for services they don't need.
- What is your typical process for working with a new customer?
Our process is designed to make protecting your people, property, and events as simple and seamless as possible. Initial Consultation – We begin with a brief conversation to understand your event, facility, operating hours, existing security measures, and specific concerns or objectives. Security Assessment – Our team evaluates your location, coverage requirements, camera infrastructure (if applicable), and identifies potential vulnerabilities or areas of risk. Customized Protection Plan – We develop a tailored recommendation that may include AI-powered threat detection, security monitoring, mobile surveillance units, drones, robotic patrols, or 24/7 live monitoring based on your needs and budget. Deployment and Configuration – Our team installs and configures the required technology, integrates with existing cameras when possible, and ensures all alerting and escalation procedures are properly established. Active Monitoring and Threat Detection – During the engagement, our AI systems and security professionals continuously monitor for weapons, suspicious activity, unauthorized access, and other threats, providing immediate alerts when necessary. Reporting and Follow-Up – Following the event or monitoring period, we provide incident summaries, analytics, and recommendations to further strengthen your security posture moving forward. Our goal is simple: provide enterprise-grade protection with minimal disruption so you can focus on your customers, guests, employees, and operations with confidence.
- What education and/or training do you have that relates to your work?
PerVista AI combines expertise in physical security, artificial intelligence, computer vision, public safety, and security operations to deliver advanced protection services for organizations and events. Our leadership team includes experienced technology executives, engineers, cybersecurity professionals, and public sector leaders with decades of experience supporting government agencies, critical infrastructure, higher education institutions, and private sector organizations. Our personnel and partners bring experience in: Physical security and threat assessment Artificial intelligence and computer vision technologies Video surveillance and security operations Emergency response and incident management Public sector and critical infrastructure protection Drone and robotic surveillance operations Security monitoring and threat verification Large-scale event security planning and coordination In addition, our team continuously trains on emerging threats, evolving security technologies, and best practices in protective operations to ensure our customers benefit from the latest advancements in Physical AI and intelligent threat detection. Our mission is simple: leverage technology to help security professionals identify threats faster, respond more effectively, and create safer environments for people, venues, and communities.