FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are either from a general flat rate or a competitive medium range. We price our expert work based off our expertise without over pricing customers.
- What is your typical process for working with a new customer?
Our straight forward process is a simple one. We will come to your location in proper PPE and any additional items that may be needed to prevent damage to flooring, walls etc. We will then remove all items from the packaging after inspecting the box on the outside for potential damage. Upon inspection of all parts of I find anything I will alert you and we will go over the steps needed to fix the issue if needed. If there is no damage or missing parts we will begin assembly. If there is damage or missing parts/hardware we will assist you with what is needed to make contact with Amazon/Wayfair/Walmart etc to get your issue resolved.* Once the item is fully assembled, we will go over the basics of your product and alert you to any issues that we may have encountered. Upon satisfactory review by you, we will wrap up payment and you can enjoy your new equipment. *If you have an item that can not be completed or need a follow up, depending on the completion rate you will be charged no less than 50% with the remaining balance due at the time of our return to complete. If the item is damaged before assembly can be started there will be a flat fee of $25 dollars for the visit which will be deducted from final cost when we return to complete your job.
- How did you get started doing this type of work?
I’ve been a general contractor for several years in Austin, Texas and in the DMV. The opportunity presented itself to learn professional training in assembly and TV mounting through the world’s largest online retail platform.