Geeks on Site

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Computer issue

Computer type

Desktop or laptop

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Review Summary

Great 4.8

(17 reviews)

Customers say this pro provides effective solutions to computer problems, often within minutes or hours, and communicates well. Some customers express their reliance on the pro's services due to their lack of technical knowledge. The pro's remote access capability and quick response time are frequently mentioned positively. Customers also appreciate the pro's professionalism and value for money.

AI-generated summary of customer reviews

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Introduction

Technology is our passion, and customer satisfaction is our #1 priority. With over 20 years of experience, we offer everything from smart home device installation and in-home computer repair, to home automation and more. Our dedicated team of computer geeks operates 24/7, ensures that help is available whenever you need it – even on weekends and holidays. Trust us to be your personal tech team, ready to service all your technology needs.

Overview

Hired 6 times

Background checked

Verified business

201 employees

22 years in business

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook, Instagram

Featured Projects

24 photos

TV Mounting
TV Mounting
Computer Repair
Computer Repair

Specialties

Computer type

,

Computer issue

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Reviews

Great 4.8

17 reviews

5

82%

4

18%

3

0%

2

0%

1

0%

Read reviews that mention:

Emma N.

Apr 23, 2024

I would highly recommend Geeks On Site for tech repair services. I recently needed my computer repaired and the technician not only came quickly, but was very friendly and knowledgeable. He fixed my computer issues in no time. Their pricing was fair, and the whole experience was smooth. They’re reliable, professional, and really know their stuff.

Bernice M.

May 11, 2024

·

Hired on Thumbtack

I have had no problem since but I do agree I need malware in this computer

Details: PC • Desktop • Virus or malware • Remotely (phone or internet) • At the pro’s location

Computer Repair

James s.

Apr 25, 2024

The representative for Geeks on Site did an excellent job of setting up my new computer. I have used Geeks for over ten years and they have always taken care of me and any problems that I have had.

Carol J.

Apr 24, 2024

I rely on Geeks on Site! I do the monthly tune-up and have for several years. If I have any questions or problems with my printer and my computer I call Geeks-on-Site. I would recommend them to anyone and everyone!!

Jas G.

Apr 23, 2024

Geeks on site is always there for me whenever I run into any computer problems. They are very professional and informative. I highly recommend this company to anyone that is needing help from a computer expert.

Credentials

Business Verified

Geeks on Site verified

Background Check

Jorge Otte

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer different service options: Flat fee, hourly rate, block rates and monthly subscriptions. We provide more accurate pricing once we conduct a diagnosis of the issue.
What is your typical process for working with a new customer?
Once we receive your request and confirm details and payment, we can usually have a tech out to you the same or next day, or solve the issue remotely depending on the type of problem.
What education and/or training do you have that relates to your work?
Our technicians handling support have a minimum of 3 years computer repair & support experience and carry a variety of industry certifications from CompTIA, Microsoft, and Cisco.