If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As a family-owned appliance repair business, Crossroads Home Group is committed to providing our customers with reliable and affordable repair services. With our years of experience in the industry, my team and I are fully equipped to handle any appliance issue, whether it's a refrigerator, dishwasher, washer or dryer. We understand the importance of having functional appliances in the home and work diligently to offer prompt and efficient service to get our customers' lives back on track. At Crossroads Home Group, we take pride in our work and value the relationships we build with our customers.
Overview
Current Top Pro
Hired 381 times
Serves Hampstead, MD
Background checked
2 employees
7 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Appliance Services
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
217 reviews
5
97%
4
1%
3
1%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Anna S.
Sep 24, 2026
•
Hired on Thumbtack
Excellent service! Ryan was quick to respond, arrived on time, and had my appliance diagnosed in no time. Most importantly, he was honest and didn’t try to overcharge me or sell me repairs I didn’t need, which was a refreshing change from my previous experiences with other technicians. Professional, knowledgeable, and trustworthy. I’ll definitely be calling him again for any future appliancerepairs. Highly recommend!
Appliance Repair or Maintenance
Suzanne N.
Jun 26, 2026
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Hired on Thumbtack
Ryan has extensive experience in repairing all kinds of appliances and he took our entire dishwasher apart, found the problem and fixed it. I would highly recommend him for being immediately responsive, coming up with a plan and fixing it at a really reasonable rate. We felt entirely comfortable with him and he did a great job. Thank you, Ryan.
Details: Dishwasher • LG • Residential
Appliance Repair or Maintenance
Kempton B.
Aug 4, 2026
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Hired on Thumbtack
Very quick response and scheduling. Had our washing machine get a quick overall clean with recommendations for future maintenance.
Appliance Repair or Maintenance
Algene S.
Apr 22, 2026
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Hired on Thumbtack
Ryan was absolutely amazing. He immediately contacted me after my quote request, arrived within two hours, fixed the refrigerator filter issue -which was more complicated than expected, vacuumed behind my fridge and the coils underneath, and all with friendly and helpful tips. He even quickly repaired a loose handle on my dishwasher for free. I can’t recommend him highly enough. Ryan will be my go-to kitchen appliance guy going forward!
Details: Refrigerator • Whirlpool • Residential
Appliance Repair or Maintenance
Savannnah W.
Sep 14, 2026
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Hired on Thumbtack
Ryan responded to my inquiry within minutes of reaching out to his company. He was so kind, and so attentive as I was describing the problem with my refrigerator. He was upfront when I asked for estimates and they were very fair. He got me on his books for a next day appointment, which I appreciated very much. I had a great experience with Proline Appliance, and will only be seeking to work with Ryan in the future!
Details: Refrigerator • Frigidaire • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Ryan Miles
FAQs
What education and/or training do you have that relates to your work?
Years on on the job training with factory seminars from Miele, Viking, and SubZero
What types of customers have you worked with?
We work with everyone from working class Americans to diplomats and politicians. All you need is something broken so we can fix it!
Describe a recent project you are fond of. How long did it take?
Our favorite jobs are often helping people get out of a time sensitive situation and back to focusing on what matters to them most!
