FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size and condition of your home, as well as the type of service requested. We offer standard cleaning, deep cleaning, and recurring cleaning (weekly, biweekly, or monthly). Homes that require extra attention—such as heavy buildup, pet hair, or long periods without cleaning—may have an additional charge. We provide transparent pricing and confirm the final amount after a quick visit or virtual walkthrough, so you know exactly what to expect. Recurring customers receive special rates after the first cleaning. No hidden fees — just honest, professional service tailored to your needs.
- What is your typical process for working with a new customer?
We start with a brief conversation to understand your cleaning needs, preferences, and the condition of your home. Then, we schedule a quick in-person or virtual walkthrough to confirm the details, discuss priorities, and provide an accurate quote. Once everything is confirmed, we choose a date and time for your first cleaning. During the initial cleaning, we perform a more detailed service to bring your home up to standard, so future visits can be maintained more easily. After the job is complete, we make sure you are fully satisfied and answer any questions you may have. If you decide to continue with recurring cleanings, we offer special rates for weekly, biweekly, or monthly services.
- What education and/or training do you have that relates to your work?
I have completed professional training in residential cleaning techniques, including proper sanitizing methods, surface care, and product usage to protect different materials in the home. Over the years, I have gained hands-on experience working with various types of homes, cleaning needs, and customer preferences, which allows me to deliver consistent and detailed results. I stay up-to-date with best practices, safe cleaning products, and efficient methods to ensure a spotless home every time.