FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of the mold remediation project. We provide detailed cost estimates after a thorough assessment. While our rates reflect the quality of service and advanced techniques employed, we may offer discounts for prompt bookings or bundled services. There are no hidden fees, and we ensure clear communication throughout the process to address any customer inquiries regarding pricing.
- What is your typical process for working with a new customer?
Our process begins with a comprehensive on-site assessment to identify mold issues and determine the scope of remediation. We then provide a detailed explanation of the findings, along with a transparent cost estimate. Once approved, we initiate the remediation process, employing advanced techniques to eliminate mold and prevent future issues. Regular updates and clear communication ensure our customers are informed and confident throughout the restoration journey.
- What education and/or training do you have that relates to your work?
I hold certifications in mold remediation, acquired through rigorous training programs. My educational background includes courses in environmental science and building sciences, providing a solid foundation for understanding the complexities of mold issues. Additionally, ongoing professional development keeps me abreast of the latest advancements in remediation techniques and technologies.