FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive with other reputable professionals in the industry: transparent, straightforward, and with no hidden fees. One important thing to understand about the power washing industry is that it is largely unregulated. This means many individuals may advertise themselves as “professionals” while offering extremely low prices without the proper experience, insurance, or professional-grade equipment. We strongly encourage customers to use caution when comparing quotes. If a price seems too good to be true, it often is. While we always encourage quote shopping, we also encourage doing your own research on who you’re hiring. Whether you choose our company or another, we highly recommend hiring a properly insured and experienced professional to protect your property and ensure the job is done correctly. We occasionally offer seasonal promotions and discounts, so be sure to follow us for updates. We also offer referral rewards year-round — contact us for more information. No Accessibility / Obstruction Policy: Customer is responsible for ensuring all areas to be serviced are safely accessible at the time of service. If our technicians are unable to access the property or specific service areas due to locked gates, vehicles, furniture, debris, animals, construction materials, or any other obstruction, a minimum service charge of $199 will apply. Additional charges may be incurred if our team is required to move items or clear access to complete the work. Any obstructed or inaccessible areas may be excluded from service at our discretion and will still be subject to the agreed service charges. Scheduling Reservation Fee: Your appointment time is reserved exclusively for your property. Cancellations or rescheduling requests made within 24 hours of the scheduled service will incur a $150 scheduling fee due to lost production time and route planning. If weather is a factor, this will be automatically waived. Thank you! - The Driftworks Power Washing & Sanitation Team
- What is your typical process for working with a new customer?
We get the customer's information, what the job entails, give them a quote, answer any questions they may have, explain the process, and then put them on the schedule if everything is agreed upon. We keep it very simple and transparent.
- What education and/or training do you have that relates to your work?
Power Washing School (Powerline: Utah) - 2019 OSHA Sanitation Certification - Covid 19