FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive, transparent pricing with no hidden fees. Each move is quoted based on your specific needs—whether it's hourly or flat-rate, local or long-distance. We also offer discounts for military personnel, seniors, and repeat customers. Before your move begins, you'll receive a detailed estimate outlining all costs.
- What is your typical process for working with a new customer?
We start with a consultation—either by phone, video call, or in-person walkthrough—so we can understand the full scope of your move. From there, we provide a detailed quote and timeline. Once you book, our team stays in close communication to confirm logistics, packing preferences, and any special requirements. On moving day, we arrive on time, fully prepared, and ready to execute your move with precision and care.
- What education and/or training do you have that relates to your work?
Our crew members undergo extensive in-house training covering everything from packing fragile items to disassembling and reassembling furniture, loading trucks efficiently, and customer service excellence. We’re also fully licensed and insured, and our management team brings decades of experience in logistics and relocation services.