FAQs
- How did you get started doing this type of work?
As a technician, computer repair made no sense to me. Companies charge too much, so people don't repair their computers. The few that do, hire technicians who are not well paid and may not know what they're doing. I made First Stop to bring sensible pricing to the public and good wages to the workers. We do this by automating much of the process and enticing good techs with flexible work schedules. The result has produced as much work as we can handle and sometimes we have to ask customers to wait for repairs, but we're hiring now and hope to make our repairs affordable, effective, and as we grow... fast.
- What types of customers have you worked with?
Malware removal, corrupt OS repair, wireless network reconfiguration, data recovery from dead drives/PCs.
- What advice would you give a customer looking to hire a provider in your area of work?
Ask about their warranty. Too often customers end up at Geek Squad who charge you hefty fees but don't fix the problem. Do they stand behind their work? We do.