Life Line Pool and Spa LLC

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Hot tub or spa size

Indoors or outdoors

About

As a family-owned business, started in Florida before relocating to Southern Maryland, LifeLine understands the frustration of dealing with incompetent, sloppy, and overpriced pool service teams. We are proud of our work and strive to provide the best service possible, at the best value possible, while showing honesty and respect to all our customers. At LifeLine, we treat your investment as if it were our own. We are Stan and Amanda, owners of LifeLine Pool and Spa, and we have over 17 years hands-on experience in all aspects of pool construction, technical troubleshooting, and automation, as well as installation and repair of filtration systems. Our industry credentials include: Certified Pool Service Professional, Certified Technician, and Certified Pool Operator. LifeLine may be a new business in the Maryland/D.C. metro area, but we are long-time pool professionals and had a thriving clientele in Florida prior to moving "up north" to Southern Maryland. We are proud to abide by the rigorous industry standards set in place to insure a healthy and safe swimming enviroment for your family, friends, and customers. We are a family owned and operated and here to stay! We look forward to earning your business.

Overview

Hired 49 times

Background checked

3 employees

10 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

Services offered

Additional services

Filter cleaning

Pump maintenance

Stain removal

Cover cleaning

Project type

Cleaning and Maintenance

Winterization

Inspection

Indoors or outdoors

Indoors

Outdoors

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

32 reviews

5

100%

4

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Read reviews that mention:

Tomeka D.

Aug 8, 2024

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Hired on Thumbtack

Amanda and her sister were amazing they got my pool cleaned and up and running. Very professional. Checks in on us to make sure we’re good.

Details: Cleaning and Maintenance • Above ground pool • Vinyl • Chlorinated water • Pool water is green or cloudy • Algae • Leaves • Insects • I do not need my pool drained • Once a month

Swimming Pool Cleaning, Maintenance, and Inspection

Diana M.

Oct 18, 2024

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Hired on Thumbtack

So happy to have found this family owned pool company in the southern MD area. Their customer service is beyond!! Thanks Amanda. The owner, Alex and his associate Josh were very punctual, polite, helpful, and they closed my pool in about an hour, such professionals! They are now my preferred business for all my pool needs and are the best option for the lack of pool companies in the area.

Details: In ground • Outdoors • Concrete

Swimming Pool Repair

Carol a.

Jul 29, 2020

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Hired on Thumbtack

I purchased a 24ft Radiant Pool from Lifeline and they had it up and my kids in the pool in one day! Amanda and Alex and their team were friendly, very responsive to questions and extremely knowledgeable. I am confident in my purchase and the ability of this business. Also, Alex diagnosed my broken hot tub in 10 minutes time so I checked another thing from my to do list!!

Details: I need a recommendation to purchase a pool • Shape recommended by pro • I haven't purchased a pool yet • Pool entry/exit steps • Deck • Home

Above Ground Swimming Pool Installation

Cordell J.

Oct 10, 2018

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Hired on Thumbtack

Stan and Amanda were great to work with, they made the process of diagnosing the issues with my spa very easy. They both displayed extensive knowledge in the inner workings of my spa and not just told me the issue but showed me the issue. I will refer them to anyone who has a pool of spa that may need cleaning or fixing!

Details: Cleaning and Maintenance • Electric powered • Fits 3 to 4 people • Outdoors • Above ground, free-standing and portable • Acrylic • Pump maintenance • Stain removal • Filter cleaning • Cover cleaning

Hot Tub and Spa Cleaning and Maintenance

Adam E.

Dec 14, 2018

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Hired on Thumbtack

Awesome service. Came out and replaced the heater on our hot tub. Fast. Reliable. Polite. Knowledgeable. And will definitely be hiring again for help with a large pond we own!

Details: Sauna • Heater not working • General maintenance or check • Issue with the controls • Outdoors • Fits 3 to 4 people • Residential • A month ago or longer

Hot Tub and Spa Repair

Credentials

Background Check

Stan Norbutt

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We try to keep our prices fair as possible and competitive at the same time
What is your typical process for working with a new customer?
With new customers we like to visit home and inspect pool and filtration systems and take pictures so we can build an accurate customer profile to keep in our data base for future reference and to help assist them over the phone on simple matters to avoid unnecessary service call fees saving them money and to also insure they have a safe swimming environment from the moment we begin service.
What education and/or training do you have that relates to your work?
17 years of field service in Commercial and Residential pool and Spa systems including cleaning of Pools and Spas and the more technical aspects of equipment installation, trouble shooting and repair of all pool and Spa system components. Also Certified Service Professional from the Association of Pool and Spa Professionals (APSP) and a Certified pool operator (CPO).