Protector Construction

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Remodel reason

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Plumbing relocation

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Introduction: The Protector Family is a passionate team from all walks of life wanting to change people’s lives where it matters most, AT HOME. Mission is to change our families, our industry and provide a custom white-glove client experience that makes an impact. We’re not just talking about quality builds, we care about better relationships, better communication, and better project management. If that resonates with you, start your journey with us for your next project. Ready to partner on your next Home Remodeling Project?

Overview

Background checked

License verified

18 employees

9 years in business

Payment methods

This pro accepts payments via Check.

Social media

Facebook, Instagram

Featured Projects

45 photos

Process for Free Phone or Virtual Estimates
Kitchen Remodel

Reviews

Exceptional 5.0

10 reviews

100%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Thumbtack Customer

Mar 24, 2022

From Google

Protector construction did a full gut remodel of the house attached to our row home. The lady that lived in that home bought it in the 80s and didnt update anything on the house for over 40 years. Protector construction turned what was an eyesore into the gem on Capitol Hill. My jaw hit the floor when I saw their remodel. It was astounding! The house went under contract in record time (no surprise there) and helped with the value of the surrounding homes as the once dilapidated property is now the nicest house on the block!

Protector Construction's reply

Thank you Nick!! I'm glad we could ease the stress that sometimes comes with a neighboring house renovation and increase the value for future sales!!

Thumbtack Customer

Feb 18, 2022

From Google

We did our kitchen with Protector Construction and were very happy with how it turned out. Originally we intended to keep the layout, so we could get additional storage and counterspace. Chaliss gave us a few suggestions for a fantastic new layout that we fell in love with. The construction process during Covid-19 was safe and made us feel at ease. We appreciated all the additional safety measures they put in place. The crew were highly skilled and professional. Their timeline was correct for the project during the estimating process, even when there were some delays with the delivery of appliances due to the state of the world, we were very satisfied with the team's response. We have referred them to our neighbors and friends. We want them to come back to do our bathrooms.

Protector Construction's reply

Thank you Amy!! So glad we could fulfill all your needs and wants and make that dream kitchen of yours a reality!

Thumbtack Customer

Jan 26, 2022

From Google

Protector Construction transformed our outdated bathroom into one that belongs in a magazine. Alex is a fabulous designer and very easy to work with. She really took the time to understand my style and what worked for me through out the process. The team that installed the tile floor and shower, was professional, hardworking and very detail-oriented. Soup to nuts, the redesign and install was a positive experience and we are very happy with the outcome. We can't wait to work with them again!

Protector Construction's reply

Glad to hear that Erica!! So excited for our next project together!

Thumbtack Customer

Dec 28, 2021

From Google

I can't say enough about my experience with Protector Construction! From the informative and professional website to the fantastic customer service from Alex! All my questions about the property I was interested in were answered quickly and completely. Their knowledge and experience were apparent in every conversation. I am looking forward to working with them on my future home!

Protector Construction's reply

Thank you so much for your review Diona! We genuinely enjoyed working with you!

Thumbtack Customer

Dec 28, 2021

From Google

I Highly recommed this company. The absolute best customer service during a world pandemic. They returned my phone call immediately! I had my initial call with Alex and I was impressed with her responsiveness and that she actually listened to what we wanted. Mike and Rember, the project managers handled their team timely and professionally. They did an outstanding job cleaning up after themselves each day. Chaliss answered all of our questions in detail with our selection of products. You can see the compassion they had while working in and around our home. My advise to anyone looking for excellent service call Protector. They aim to please.

Protector Construction's reply

Laci, thank you for the wonderful and detailed review. We truly appreciate your recommendation.

Credentials

License

License Type: Home Improvement Contractor (MD)

License verified on 4/28/2022

Background Check

Chaliss Pulliam

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The typical investments of our previous clients projects ranges from $35K-$175K. We are transparent as possible, therefore we list this valuable information right on our website.
What is your typical process for working with a new customer?
The first step is for new clients to review our transparent website. If you feel good about our website with all the information provided, we ask you fill out our contact form and upload some pictures along with a short description of your project. We then schedule a chat on the phone or a virtual call to see how we can best serve you on your project journey. We can give you clear timelines and what investment is best suited for your dream kitchen project right on the phone. If you like what you hear, we would then visit site, design, build then you enjoy!
What types of customers have you worked with?
We have worked with clients from all walks of life. First time home buyers, real estate investors, and families from around the country that have located to DC.