- What should the customer know about your pricing (e.g., discounts, fees)?
We charge per visit. As long as everything can be done within the allotted time, we don't charge customers based on the number of pets, type of pets, medications to be given, house sitting tasks included, etc. 30-minute visits (standard) - $20.00 each normally, $30.00 on major holidays (e.g., Fourth of July) Overnight visits - $65.00 each normally (includes a dinnertime visit and is just $5.00 more than separate dinner, night, and morning visits), $115.00 on major holidays. We will also do visits longer than 30 minutes when needed. 45-minute visit - $26.00 regular rate 60-minute visit - $30.00 regular rate 60+ minutes - $30.00 + $5.00 per additional 15 minutes regular rate
- What is your typical process for working with a new customer?
We typically discuss the basics of the potential client's situation vie email or over the phone (or via messages on services such as Thumbtack) first to determine if our services will be a good fit for their needs, then set up a meeting time at their location if we think we can help them. At the meeting, we go over the desired routine, emergency and medical information, etc. and pick up any keys that we will need. There is no charge for the initial meeting. Any sitter who will be working with that client's pet(s) will be brought over to meet the pet(s) and see where everything relevant is before doing any job solo. We do not send a sitter anywhere for the first time without the client's permission.
- What education and/or training do you have that relates to your work?
As a professional pet sitter and member of Pet Sitters International (PSI), I receive and read monthly publications geared toward professional pet sitters, attend industry conferences annually, and read up on the latest in pet care every week.