FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Junk removal pricing depends on the amount and type of material, heavy items, stairs, access, and the number of loads needed. Send photos of all items and your location so we can prepare a quote. Our quotes include labor, hauling, and disposal for the agreed scope. Tell us about additional items or changes before pickup so we can confirm any price adjustment. Ask about current offers when requesting your quote.
- What is your typical process for working with a new customer?
1. Send photos of the items, your location, any stairs or access restrictions, and your preferred date. 2. We review the details and provide a quote or arrange an assessment for larger cleanouts. 3. We confirm scheduling and send an arrival update. 4. Our crew reviews the items and confirms the scope and price before removal. 5. We load, haul away the agreed items, and sweep the work area.
- What education and/or training do you have that relates to your work?
Our team trains in safe lifting, loading, equipment use, property protection, and customer communication. We also review proper disposal practices and ways to complete each job safely and efficiently.