FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have multiple price points and you can customize your package as well. Sometimes I will even do a small add ons at no cost depending on your decor size and if your budget doesn't allow it! If you plan ahead, you will get a better deal because I don’t need to expedite order supplies. We require a 50% nonrefundable retainer fee at booking. Any cancelations by the client will be forfeiture of the full nonrefundable payment for the client.
- What is your typical process for working with a new customer?
We like to talk to the clients via phone. We discuss the details and how the setup would look like. If a client has inspirational pictures we use that as a reference for price points and details included. sometimes if it is a theme I haven’t done, I search for ideas and send to clients to give them a visual reference. Once the client decides the details are final, we will send an estimate to the client. Once the retainer fee or full payment has gone through, the date and the rates are secured and the client will receive a receipt.
- What education and/or training do you have that relates to your work?
A lot of classes, researching and hands on experience. It’s something that grows as you do more. I have flexible mindset and love to see my clients vision come to life