FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Very simple. Basic price based upon the number of hours needed and just a few options. We include a lot. NO last minute add-ons or surprises.
- What is your typical process for working with a new customer?
I like to speak with each client to get an idea of what their vision is for their event. I often recommend the amount of rental time needed based upon the number of guests they are having. I send a "written" quote with all details for their event. If they are satisfied they call me with a credit card to make a small payment with the balance being due about 1 week before the event. About 3 weeks before the party, I send out an online form to get all the current information... like how they want the name and date on each photo, the background and curtain colors, start time, etc. A few days in advance our attendant will call our client to go over everything and make sure all the information is correct. Our attendant arrives 1 hour before hand to setup (included in the price).
- What education and/or training do you have that relates to your work?
29 years in the Photography industry and 9 years in the Photo booth business. I attend Trade shows, pro publications, etc. I'm always looking to learn and improve my business which may have a lot to do with why we have remained successful for all these years.