FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Essential Package (Starter) – $500–$750 - For small businesses with messy racks or small networks. - Cable cleanup & organization - Labeling & documentation - Basic network diagram Professional Package (Growth) – $1,500–$2,500 For growing offices or clinics that need reliable infrastructure. Full cable management New network drops (up to 10) Patch panel labeling Detailed network diagram Maintenance Plans (Recurring Support) Keep your network neat, documented, and reliable. Basic – $99/mo: Quarterly cable inspection + priority scheduling Pro – $199/mo: Includes diagram updates + 1 emergency visit per year
- What is your typical process for working with a new customer?
Our Typical Process for Working With a New Customer Initial Consultation (Free) – We start with a quick call or site visit to understand your needs, whether it’s cable management, a new network installation, or creating diagrams. Site Assessment – If needed, we visit your location to review your existing setup, identify challenges, and discuss your goals (faster troubleshooting, better organization, new drops, etc.). Custom Proposal & Quote – Based on your needs, we provide a clear proposal that outlines recommended solutions, project scope, timeline, and pricing. Implementation – Once approved, our team gets to work. We handle everything from organizing and labeling cables to installing new network infrastructure and creating professional network diagrams. Testing & Documentation – We thoroughly test all connections, provide a finalized network diagram, and hand over documentation so your team always has a reference. Ongoing Support – We offer optional maintenance plans and support packages to keep your network running smoothly long after the project is complete.
- What education and/or training do you have that relates to your work?
I became an I.T. contractor supporting the DoW as a Senior Network Admin. I now work alongside Network Engineers and Network Architects to establish and maintain mission-critical connectivity in support of our warfighters worldwide. Active Certifications: - Cisco Certified Network Professional (CCNP) - Cisco Certified Network Associate (CCNA) - Juniper JNCIA-Junos - CompTIA Security+ - CompTIA Network+ - Microsoft 365 Fundamentals