FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Appleton Properties MD, LLC, we believe in transparent pricing and exceptional value. Here’s what you should know about our pricing: Price Ranges: We provide free estimates to ensure you know exactly what to expect. Discounts: Enjoy 10% off your first service as a new customer! We also offer seasonal promotions, such as 15% Off Winter Maintenance Services. Fees: A small travel fee may apply for services outside our primary service area. This fee covers fuel and travel time, ensuring we can serve you promptly and efficiently. No Hidden Costs: We believe in honesty and integrity. All costs, including materials and labor, are clearly outlined in your estimate. Call us today for a free estimate and see why we’re Olney’s top choice!
- What is your typical process for working with a new customer?
At Appleton Properties MD, LLC, we make working with us simple and stress-free. Here’s our typical process for new customers: Step 1: Initial Consultation: Contact us via phone, email, or our online booking system, and we’ll respond within 2 hours to schedule your consultation. Step 2: Free Estimate: During the consultation, we’ll discuss your needs, assess the project, and provide a free, no-obligation estimate. Step 3: Project Planning: Once you approve the estimate, we’ll create a detailed project plan, including timelines and materials. Step 4: Execution: Our skilled team will get to work, keeping you updated every step of the way. We use project management software to ensure seamless communication. Step 5: Final Walkthrough: After completing the project, we’ll do a final walkthrough with you to ensure your complete satisfaction. We’re proud to offer emergency services with fast response times and use only the highest quality materials. Contact us today to schedule your consultation and experience the Appleton difference!
- What education and/or training do you have that relates to your work?
All of our technicians have been vetted through standard background checks; they are professional, skilled, efficient, punctual, and respectful. They wear masks, gloves, and shoe covers, and they have been informed to keep their physical distance in accordance with Covid-19 protocols.