Deck Professionals
About
Deck Professionals is your one-stop shop for any Home Improvement project that you have in mind. Our team has years of experience in Home Improvement industry and dozens of successful projects in DMV area. With us you are getting the best quality at the most affordable price.
We take pride in what we do serving you. From the moment we answer your first phone call, till the time we call the job done, we will go above and beyond to make sure that all your questions are answered and all your concerns are addressed in a timely manner. Our experienced estimators will help you work out a project blueprint that would be the best fit for your budget. Our contractors with multiple years of experience will exceed your expectations. Our company provides FREE in-home estimates and consultations, we deliver materials for FREE and we also remove construction trash for FREE after we finish your project. We do whatever it takes to see you as a returning Customer of Deck Professionals.
Overview
Hired 49 times
Background checked
18 employees
Business hours
Sun6:00 am - 11:59 pmMon6:00 am - 11:59 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Project scope
Remodel or renovation of existing decks or porches
New deck or porch construction
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Good 3.7
40 reviews
5
50%
4
20%
3
5%
2
0%
1
25%
Read reviews that mention:
Marie-Therese R.
Jun 17, 2018
Hired on Thumbtack
It was the most difficult job I've ever asked in my entire life. Many American companies refused to do it. Basically I felt badly to ask Deck Professionals to do such a horrible job. They had to cement the floor under my porch because groundhogs had made big holes, the size of my body! I needed to go sometimes under this long hot tunnel to get an animal stuck in the vent (mice, rabbits, snakes and so on...). I was afraid of the animals or falling thru the holes where the ground was not stable. Yet Deck Professionals came on time to do the job in 1 day 1/2. They had to squat to spread both gravels and cement since the long tunnel was less than 3 ft tall. I'm flabbergasted that they managed to do the job in this horrible "inferno" where one could hardly breathe.
Before hiring Deck Professionals, I did read one client's bad review (I always read bad reviews). However I decided to hire them, among others, because the other companies wanted to cut corners. I went thru youtube to understand what was necessary to install cement. I learned that one has to first install gravels and then put cement. All the other companies refused to do so. They tried to persuade me that the heaps of dust would be enough to fill the holes and flatten the ground. I told them that if gravels were not used, groundhogs could come back and eventually make the cement collapse! Those shiesty companies tried to say the contrary!
Details: Sidewalk • 500 - 1,000 sq ft • Residential
Concrete Installation
Gloria N.
Apr 16, 2017
Hired on Thumbtack
Initially my reason for contacting Deck Professionals (DP) was to have a patio installed but because of the size of the patio and materials I wanted, I was unable to afford the patio at this time. However, after sitting with the salesperson who came out, we were able to decide on having a deck constructed/installed at a very reasonable cost.
Unfortunately, the staff constructing the deck did not speak English and therefore, there was little to no communication which resulted in some problems which were not resolved even after contacting DP with my concern. My garage door which I opened with a remote so workers could store tools or supplies is apparently broken because the workers some how pulled the door down without the remote and now the garage door does not open. The workers told their supervisor they did not close the door, but there was no one in my home except me. At the end of the day, when I went out to check on the guys they were gone and the garage door was down. I attempted to use the remote to open the garage door but it did not budge. I contacted DP on two occasions regarding my concerns. They never sent anyone out to investigate the issue and the staff supervisor never came by to even inspect the deck after it was completed. I felt if he came by I could point out some minor issues I had with the deck as well as discuss the garage door and come to some resolution.
While I have homeowner's insurance I do have to pay a deductible and I explained this to DP but have received no response or assistance. I am not mechanically inclined and thought maybe the issue with the garage door could be something minor and possibly the supervisor could correct the problem but he never contacted me.
The deck looks great and I have received several compliments. My four issues: 1) Non English speaking staff working and I was unable to communicate with them. 2) Garage door broken by staff, they denied breaking or using the door. No assistance or corrective action taken to resolve the issue or satisfy me as a customer. 3) Supervisor for staff came to my property on one occasion which was to initially bring staff to discuss the location of the deck to be installed. 4) Once deck was completed "NO ONE" came out to do a final inspection of the deck or to formally speak with me with regard to my broken garage door.
I honored my contract and paid the entire cost of the deck. However, DP did not ensure the Supervisor came out to investigate my concern with my garage door or to perform an inspection of the deck.
I can only say if you do not speak Spanish, you should request that someone speaking English fluently be onsite at all times because none of the workers could communicate with me. I actually used an online translator to instruct the workers to use the side door of the garage.
Deck Professionals's reply
Dear Ms. Gloria,
We are very sorry to hear there were a few issues during construction process. As a young company we always do our best to improve ourselves and avoid oversights happened in the past.
I have followed up with our foreman and he has confirmed that he came out to inspect the deck when our job was finished, though you were not home. I completely understand the necessity for the home owner to be present at the time of such inspection and I made our manager aware of that to make sure we schedule such inspections when homeowners are available.
I will follow up on the garage door with my manager to see how we can fix that issue. We sincerely hope that you like your new deck and that we can work together on the issues above. Thank you for your attention!
Best regards,
Alex
Deck Professionals
Patio Remodel or Addition
Bill D.
Feb 16, 2018
Hired on Thumbtack
Hired this company to tear down some sheds and a fence. Price was very reasonable, and the crew did an awesome job. Will call them again for other work!
Details: Outdoor • Residence • Outbuilding • Total
Demolition Services
Christopher J.
Mar 28, 2017
Hired on Thumbtack
Deck Professionals LLC, installed a wooden privacy fence around my residential home (which backs up to four different properties). They did an excellent job, from start to finish, at an affordable price. I got several quotes for this job, and they beat them all. Now that the job is complete and I am very satisfied with the final product. The estimator was very knowledgeable and helped me narrow down my fence layout and design. Overall a very good experience. I recommend giving these guys a call for your fence or decking needs.
Deck Professionals's reply
Dear Christopher,
Thank you so much for your kind words! We a very happy to see that we met your expectations. We are looking forward to hearing from you should you require any of our services in future. Thank you Sir!
Best regards,
Alex
Deck Professionals
Fence and Gate Installation
Joanna T.
Oct 15, 2017
Hired on Thumbtack
Great experience. I got a quote for a lattice fence topper to stop my dog escaping. They showed me pictures of their work and they were able to start the job two days later. Came on time, job went well and excellent cleanup. Highly recommend.
Fence and Gate Installation
Credentials
Background Check
Tornik Avdoyan