If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We built Total Services Group around one goal: making your home feel calm and fresh without you having to think about it. Our insured, background-checked team shows up on time, follows a detailed checklist, and treats your home with respect. We communicate clearly from booking to the final walkthrough, so you always know what to expect. We’ve earned 56 five-star Google reviews, and most of our first-time clients become weekly, biweekly, or monthly regulars. If anything isn’t right, tell us and we’ll make it right. Send us your home size and what you need, and we’ll get you a clear quote fast.
Overview
Current Top Pro
Hired 3 times
Serves Owings Mills, MD
Background checked
6 employees
Business hours
Sun7:00 am - 11:59 pmMon7:00 am - 11:59 pm
Payment methods
This pro accepts payments via Square cash app and Stripe.
Services offered
House Cleaning
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
41 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Richard N.
4 weeks ago
•
From Google
Great attention to detail. My apartment was so clean that when I woke up in the morning I thought I was in the twilight zone.
Total Services Group LLC's reply
Hahaha thank you so much, Richard! That has to be the best compliment we've ever received. So glad our team could make such a difference. See you at your next visit!
Mary B.
4 weeks ago
•
From Google
Nice cleaning company. Easy appointment set-up at my convenience. Melissa was on time, pleasant and efficient at her job. Love supporting a woman owned, small local business. Will definitely call Total Services Group next time.
Total Services Group LLC's reply
Thank you so much for your review and for supporting our business, Mary! We enjoyed cleaning for you. Looking forward to your next cleaning!
Ryan n.
4 days ago
•
Hired on Thumbtack
Excellent quality of work. Arrived on time and did a very thorough job. Would highly recommend.
Details: 3 bedrooms • 2 bathrooms • Deep cleaning • No pets in home • Just once
House Cleaning
Rinky P.
2 weeks ago
•
From Google
Excellent service from Total Services Group LLC! The team was professional, reliable, and very helpful throughout the entire process. They provided outstanding customer service, paid great attention to detail, and made sure everything was handled smoothly and efficiently. I truly appreciate their hard work and dedication to customer satisfaction. Highly recommended to anyone looking for quality service and a trustworthy company. Definitely a 5-star experience!
vanessa S.
1 month ago
•
From Google
I have used several cleaning services and I must say that this is the best one Ive used and will continue to use them. The one thing I enjoy that they were on time and my house smells clean. They re-organize a few things which looks much better so very pleased and satisfied with Total Clean.
Total Services Group LLC's reply
Thank you so much for your kind words, Vanessa! It was a pleasure working for you and looking forward to your next visit.
Credentials
Background Check
Joanitta Bediako
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Standard cleans start at $150 and deep cleans at $300, based on home size and condition. Recurring clients (weekly, biweekly, monthly) get lower rates after the first clean. We’ll confirm your exact price before booking, with no surprise fees.
What is your typical process for working with a new customer?
Send us your home size, number of bathrooms, and what you need. We’ll give you a clear quote and book a time that works for you. Our team arrives on time with supplies, follows a detailed checklist, and we follow up after to make sure you’re happy.
What education and/or training do you have that relates to your work?
Every team member is background-checked, insured, and trained on our room-by-room cleaning checklist before working in client homes. We focus on consistency, so your home gets the same standard every visit.
