FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Balloon garlands start at $25 per foot followed by an installation fee and a delivery fee of $1 per mile. On site installations have a minimum of $500 and outdoor installations have a flat rate surcharge of $125. Site visits are $75 up front and returned via credit back to the event balance. We offer a military discount of 10% on events over $500. Repeat customers receive additional discounts and referral bonuses.
- What is your typical process for working with a new customer?
After the inquiry I gather as much knowledge about the event as possible and send an email estimate. After the estimate is reviewed and accepted it converts to an invoice. We require a 50% non refundable deposit to hold your date. Following deposit we confirm balloon color samples and order supplies.
- What education and/or training do you have that relates to your work?
YouTube University 😂 No seriously I’ve perfected my craft over the past 7 years. Nothing teaches you better than hands on doing!