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I was thrilled with the service provided by KL Lawn Care LLC! Kevin arrived early(!) ready to work already with the mulch in his truck. He explained everything to me, answered all of my questions and provided the best quality mulch I've ever seen! I look forward to working with Kevin again in the fall. Thanks Kevin and Thumtack!Jul 15, 2019VerifiedKL Lawn Care LLC's reply
You're welcome Irene it was a pleasure meeting you. Thank you for the kind words!
KL has been a breath of fresh air. I feel like I'm a valued customer and not just another number on a companies ledger. Kevin from KL gave me a fair price and went above and beyond what I expected. I knew I had a couple sticks in the grass but I didn't have any idea how many until I saw the huge pile Kevin sat aside. I never got a phone call or a complaint, he just did it and mowed the lawn as usual. That's service you just don't see enough anymore. I'm really happy I decided to go with KL.May 5, 2018
Shrub Trimming and Removal
Kevin was very responsive, polite, and was able to complete the removal of my overgrown dead rose bush same day! Thanks again!Oct 21, 2019VerifiedKL Lawn Care LLC's reply
Thank you Linda! Glad I could take care of this for you.
He is very efficient and so nice! He explained everything and his work is exceptional. I highly recommend him! Best experience ever!!May 24, 2019VerifiedKL Lawn Care LLC's reply
Thanks so much Terry, it was a pleasure working with you!
Kevin is extremely professional, stays in constant communication, and does a quality job.Jun 6, 2018VerifiedKL Lawn Care LLC's reply
- What is your typical process for working with a new customer?Depending on the nature of the service requested, I prefer to meet my customers in person whenever possible. This is important so we can go over all details of the job and answer any other questions you may have while we meet. By doing this I can give the most fair and accurate price.
- What advice would you give a customer looking to hire a provider in your area of work?Be sure your landscaping professional is willing to meet with you in order to explain the process of the requested service, provide you with the necessary information on scheduling, payment etc. as well as provide insurance and references where necessary. I always do my best to provide any education to my customers when necessary, as well as make recommendations or changes to your plan if something you request may not be in your best interest before spending any money. It's extremely important to manage a customers expectations before going forward with a new project.