- What should the customer know about your pricing (e.g., discounts, fees)?
we price our jobs as competitive as possible for our industry and the size of our company we give discounts to repeat customers and provide additional discounts on work and other means of compensation for referrals.
- What is your typical process for working with a new customer?
we will come out and we will give you an either on the spot estimate or we will email you a proposal. once we go into a contract with a new client we then hand the job over to a project coordinator who communicates with the client from the time of the sale all the way until the time of the start of the job, then the crews get scheduled and we keep the customer up on installation and time frames and create a lasting relationship with our clients.
- What education and/or training do you have that relates to your work?
one of the owners has over 20 years experience in the trades taking voctional school since high school and staying in the construction industry from that point until now the other owner has h v a c and real estate experience with a business and accounting background we have excellent very experienced installers and project coordinators.