FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At HG Flooring Inc, pricing is transparent and tailored to each project based on flooring type, square footage, installation method, and subfloor condition. Estimates clearly outline labor and materials, with no hidden fees. Additional services like subfloor prep or floor removal may affect the final cost and will be discussed upfront. Discounts may be available for larger projects, repeat customers, or referrals.
- What is your typical process for working with a new customer?
At HG Flooring Inc, our process starts with an initial consultation to understand your needs, style, and budget. We then take measurements and provide a clear, detailed estimate. Once approved, we schedule the installation and complete the job with professional workmanship and minimal disruption. After installation, we walk through the finished space with you to ensure everything meets your expectations.
- What education and/or training do you have that relates to your work?
At HG Flooring Inc, our team has hands-on training and real-world experience in residential and commercial flooring installation. We stay up to date on manufacturer installation guidelines, industry best practices, and proper subfloor preparation to ensure long-lasting results. Our experience across a wide range of flooring types allows us to deliver high-quality, professional installations every time.