How did you get started doing this type of work?
Northern Arizona University decided. I took an art class, my professor said I should do design. He entered me for a scholarship and the rest is history.
What types of customers have you worked with?
Wed design. Rebranding of an existing site/product line or business.
Describe a recent project you are fond of. How long did it take?
Army- Military District of Washington. They are a group that someone in the army might choose rather than active duty. Performance bands, transportation for the White House, official parades, events etc. I designed a wireframe that fit into a new content management system. Then it was my job as the lead designer to work with 15 different website managers, take their branding and get it to fit the wireframe. I also did a kids site with games and other downloadable gifts. Lots of fun. "The Guardian'. They protect and defend Washington DC. www.twilighttattoo.com, http://youth.mdw.army.mil . It was a great project with Trusted Technologies Inc.
What advice would you give a customer looking to hire a provider in your area of work?
Think it through and spend the money right. An agency can give you big, a freelance designer can give you professional and excellent for less.
What questions should customers think through before talking to professionals about their project?
That's it's hard work. It's not just making something pretty. It requires serious, professional discovery, understanding of user expectation, psychological response to color and layout - it's all important and there is no compromise - it's always better to use a professional - but no everyone appreciates that until it's to late and a project fails.