This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Type of heating system
Heating system problems
Responds in about 1 min
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
13+ years in the HVAC industry as well as successfully completed a vigorous 5 year commercial apprenticeship program. Continuing education has been pivotal to keeping up with the latest information and equipment. Manufacturers training include Carrier, Trane, LG Mini Split, Mitsubishi Mini Split and many more. Whether you have a large job that would require a permit to be pulled or a quick 5 hour AC install, we are prepared to handle your needs. Did I mention the customer service is phenomenal.
Overview
Hired 143 times
Serves Port Tobacco, MD
Background checked
License verified
4 employees
8 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
2022
2021
Credentials
License verified
HVAC – Master
License state: MD
Background checked
Passed by Dexter Parker on Jun 24, 2021.
Services offered
Type of heating system
Heating system problems
No heat
Not enough heat
System keeps cycling
Pilot light is out
Building height
Single-level
Two-story
Three-story
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
120 reviews
5
97%
4
1%
3
0%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Asher Z.
Feb 1, 2026
•
Hired on Thumbtack
Dexter was awesome!
He diagnosed the issue quickly was incredibly friendly, very informative, and charged very reasonably. I learned how to maintain my system and had my heating back up and running strong within 30 min. Will definitely be looking to him for all my future HVAC needs!
Details: Furnace • Not enough heat • Basement • Three-story building • House
Heating System Repair or Maintenance
Tee J.
Aug 20, 2026
•
Hired on Thumbtack
Sean was very knowledgeable and made sure to make me knowledgeable about the unit I have. The work he completed was great! Would definitely recommend this company to my friends and family
Central Air Conditioning Repair or Maintenance
John D.
Dec 16, 2025
•
Hired on Thumbtack
Overall, just a very strong experience with KPK. Shaun was on time, knowledgeable, and responsive. He identified the issue with my boiler, double checked all the radiators, and got everything working well. Then, when I had a secondary issue, they were again very quick to respond and resolve the issue. I highly recommend KPK.
Details: Boiler • Not enough heat • Basement • Two-story building • House
Heating System Repair or Maintenance
Jackie J.
Nov 5, 2025
•
Hired on Thumbtack
Great communication, professionalism, diligence and skill. Performed thorough assessment, diagnosed the problem, fixed the furnace. No upsell.
Details: Furnace • No heat • Basement • Three-story building • House
Heating System Repair or Maintenance
Zindzi A.
Aug 11, 2026
•
Hired on Thumbtack
I had a great experience with KBK! They were professional, responsive, and very knowledgeable. The technician quickly identified a wiring issue with my AC and was able to fix it without trying to sell me a more expensive repair or replacement. He actually saved me money, which I really appreciated!
It’s refreshing to work with a company that is honest, efficient, and genuinely focused on helping the customer. My AC is working perfectly now, and I would definitely recommend this company to anyone who needs HVAC service!
Central Air Conditioning Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing will always be fair. What we pride ourselves in is giving you suggestions to be proactive and what needs to be done .
What is your typical process for working with a new customer?
If the 30 customer 1 would like to schedule an 267 appointment, it is always 21 best to call us for a quicker 69 response and faster service.
What education and/or training do you have that relates to your work?
I've been through commercial union training for 5 years. I've also took various manufacturer training on specific products as well as general knowledge. Training must continue to be a driving force to successful technicians in order to stay updated on current laws, recalls, changes, equipment etc.
