If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I am true and honest with my work. 5 years into the business.
pls don’t select me if you don’t plan on hiring me
Overview
Hired 31 times
Serves Randallstown, MD
Background checked
1 employee
5 years in business
Business hours
Sun6:00 am - 12:00 pmMon12:00 pm - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
HVAC Services
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
25 reviews
5
96%
4
0%
3
0%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ramien P.
Aug 12, 2026
•
Hired on Thumbtack
I had an HVAC problem that DHK solved completely and at a good price. Not only were they professional, but they treated me like a competent human being - explaining in clear and plain language what the problem was and what the solve was. It's not something I always get from contractors, so I appreciated them even more. Will definitely use them again for future work.
Details: Routine maintenance • Only warm air is blowing from the vents • Closet • House • Owner
Central Air Conditioning Repair or Maintenance
Monica B.
May 19, 2026
•
Hired on Thumbtack
Dwayne Kerr was very professional and knowledgeable about his craft. Fixed problem and gsv suggestions if future problems. Will definitely recommend Dwayne as your HVAC handy man!
Details: Only warm air is blowing from the vents • The power is on, but the fan won't run • Outside • Outside • Townhouse • Owner
Central Air Conditioning Repair or Maintenance
Riley B.
Jun 13, 2026
•
Hired on Thumbtack
Excellent experience from start to finish! Communication was prompt and professional, and he arrived exactly when scheduled. He took the time to clearly explain the possible issue and answer all of my questions without any pressure. It’s refreshing to find someone who is knowledgeable, reliable, and honest. I would definitely recommend him for any HVAC needs!
Details: Basement • Outside • House • Owner
Central Air Conditioning Repair or Maintenance
Ruth R.
May 28, 2026
•
Hired on Thumbtack
Great experience with him! Very professional, quality work with good explanation of the issue! I recommend this a/c technician for all hvac needs!
Details: Repair • Only warm air is blowing from the vents • Outside • Townhouse • Owner
Central Air Conditioning Repair or Maintenance
Samantha L.
Jun 13, 2026
•
Hired on Thumbtack
⭐⭐⭐⭐⭐ Exceptional Service & True Professionals! I highly recommend Dwayne Kerr! When our AC broke during one of the hottest days of spring, I contacted another company that canceled on me twice. After reading reviews, I reached out to Dwayne Kerr, who managed to fit me into his schedule the next day. From the moment Dwayne Kerr arrived, he was professional and courteous.
Here's why he deserves more than 5 stars: **Honest Diagnosis:** He quickly identified the problem, explained what went wrong clearly, and didn't try to upsell unnecessary parts.
**Fair Pricing:** The repair was completed swiftly, and the final bill was fully transparent with no hidden fees.
**Above and Beyond:** He checked our air filter and offered helpful maintenance tips to keep our system running smoothly through the summer.
Such honesty and expertise are rare today. If you need HVAC services, save yourself the trouble and contact Dwayne Kerr. **Pros:** Punctual, knowledgeable, fair prices, and excellent customer service. We’ll definitely be using Dwayne for all future seasonal tune-ups!
Details: Basement • Outside • House • Owner
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Dwayne Kerr
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
95 diagnostic fee
What education and/or training do you have that relates to your work?
Commercial/ residential
What questions should customers think through before talking to professionals about their project?
If system isn’t working turn it off to prevent further problems until I arrive