Creative Carpet Cleaning LLC
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Great work! Haven't seen the carpet that clean in ages!Oct 1, 2019Verified
Awesome next day professional experience! When our new carpet delivery was delayed, we contacted Creative Carpet Cleaning one evening and they came out the very next day. Our floors were cleaned in record time and were not left wet for hours on end. Thanks Creative Carpet Cleaning!Oct 20, 2019Verified
The pro was scheduled to arrive on Sunday to shampoo the carpet before my tenants could move in. Apparently, the van broke down and he couldn’t come. It was a true inconvenience for my new tenants who were expecting to move in on the first of the month. When the pro arrived the next day, he refused to clean the carpet until I paid him. This bothered me because I prefer to pay after services are rendered. He refused to budge, even after arriving a day late.Sep 3, 2019VerifiedCreative Carpet Cleaning LLC's reply
Hi Dana, Thanks for your reply! I’d like to clarify a few things for other viewers that may see your review. We apologize again for the rescheduling of your appointment due to our van malfunctioning. However, we were consistently in touch with you to provide updates (in which case, you agreed with our rescheduling). As I mentioned in our conversation, we are a small family owned business with one Van at the moment. We made to sure to reschedule you for our earliest appointment the next day. Additionally, My technician preferred for you to pay via invoice prior to service because you were not there & would not be present at any time during the cleaning process. You explained that you had no problem doing this. Thanks again for your business & we apologize for any inconvenience this may have caused.
Great work! Our handwoven cotton rug looks very clean. Very efficient and professional services, and also quick to respond. Highly recommend Creative Carpet Cleaning!Oct 28, 2019Verified
Mike was awesome! I had a 8’-10’ soiled wool rug that I was going to throw out and this guy shows up and the rug stays and is now in the dining room. I highly recommend him and I will be definitely going to call creative carpet cleaning again soon. Ryan M.Jul 12, 2019Verified