FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a family-owned business founded on integrity, we believe in straightforward, transparent pricing. We don’t use gimmicky advertising or inflated prices to create the illusion of a big discount- you’ll receive honest pricing and exceptional value from the start. Your in-home consultation, professional measurements, and custom design are always completely free, with no obligation to purchase.
- What is your typical process for working with a new customer?
We start with a complimentary, no-obligation consultation in your home. One of our experienced designers will take professional measurements, learn about your needs, style, and budget, and create a custom design specifically for your space. We’ll review the design and transparent pricing with you, making any adjustments needed to get it just right. Once you’re ready to move forward, your project is custom-made and professionally installed by our experienced team. From the first consultation through installation, our goal is to make the entire process easy, personal, and stress-free.
- What education and/or training do you have that relates to your work?
With more than 20 years in the custom closet and storage industry, our team brings extensive hands-on experience in space planning, custom design, product knowledge, and professional installation. Our designers and installers receive ongoing training to stay current on products, design options, installation techniques, and industry best practices. As a family-owned business, we’ve built our expertise project by project, and bring that experience to every home we work in.